Data protection

1. data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website.
Personal data is any data that can be used to identify you personally.
Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator.
You can find the operator’s contact details in the legal notice of this website.

How do we collect your data?
On the one hand, your data is collected when you provide it to us.
This may, for example, be data that you enter in a contact form or for the sending of a PDF.

Other data is collected automatically by our IT systems when you visit the website.
This is mainly technical data (e.g. internet browser, operating system or time of page view).
This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors.
Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time.
You also have the right to request the correction, blocking or deletion of this data.
You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection.
You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and tools from third-party providers

When you visit our website, your surfing behavior may be statistically evaluated.
This is primarily done using cookies and so-called analysis programs.
The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you.
You can object to this analysis or prevent it by not using certain tools.
Detailed information on this can be found in the following privacy policy.

You can object to this analysis.
We will inform you about the objection options in this privacy policy.

2. general notes and mandatory information

The operators of these pages take the protection of your personal data very seriously.
We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally.
This privacy policy explains what data we collect and what we use it for.
It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities.
Complete protection of data against access by third parties is not possible.

Note on the responsible body

The controller responsible for data processing on this website can be found in the legal notice.

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent.
You can withdraw your consent at any time.
All you need to do is send us an informal e-mail.
The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority.
The competent supervisory authority for data protection issues is the Austrian Data Protection Authority.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time.
You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material.
The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. data collection on our website

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator.
You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Cookies

Some of the Internet pages use so-called cookies.
These do not cause any damage to your computer and do not contain any viruses.
They serve to make our website more user-friendly, effective and secure.
Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”.
They are automatically deleted at the end of your visit.
Other cookies remain stored on your end device until you delete them.
These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. 1 lit. f GDPR is stored.
The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services.
Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.

Forms

If you contact us using the form on the website or by email, the data you provide will be stored by us for the purpose of processing your request and in the event of follow-up questions or contact.
We manage all our emails and contact data using services provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
Data is stored exclusively on servers within the EU.
We have concluded a corresponding contract with the provider for commissioned data processing.
You can find Microsoft’s privacy policy at https://privacy.microsoft.com/en-us/privacystatement.

When you enter your email address to receive free content such as eBooks, your data is sent to Mailchimp, which automatically controls the sending of the content.
The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
You can find out more under “Email marketing.”

The data is stored for 10 years for the purpose of communication traceability.
Explicit deletion can be requested at any time.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR).
You can revoke this consent at any time.
All you need to do is send us an informal email.
The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request).
Mandatory statutory provisions – in particular retention periods – remain unaffected.

4. analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, length of visit, operating systems used and origin of the user. This data is assigned to the user’s respective end device. There is no assignment to a device ID.

We can also use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modeling approaches to supplement the collected data records and uses machine learning technologies for data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymization

We have activated the IP anonymization function on this website.
This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link.
An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.

You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics.
This allows reports to be created that contain statements about the age, gender and interests of site visitors.
This data comes from interest-based advertising from Google and from visitor data from third-party providers.
This data cannot be assigned to a specific person.
You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google Ads and Google DoubleClick. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google Ads and Google DoubleClick.
In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. cell phone) can also be displayed on another of your devices (e.g. tablet or PC).

If you have given your consent, Google will link your web and app browsing history to your Google account for this purpose.
In this way, the same personalized advertising messages can be displayed on every device on which you sign in with your Google account.

To support this function, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.

You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google account; follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account is based solely on your consent, which you can give or withdraw from Google (Art. 6 para. 1 lit. a GDPR).
For data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.

Further information and the data protection provisions can be found in Google’s privacy policy at: https://www.google.com/policies/technologies/ads/.

Google Ads and Google Conversion Tracking

This website uses Google Ads. Google Ads is an online advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google Ads, we use what is known as conversion tracking.
When you click on an ad placed by Google, a cookie is set for conversion tracking.
Cookies are small text files that the Internet browser stores on the user’s computer.
These cookies lose their validity after 30 days and are not used to personally identify the user.
If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google Ads customer receives a different cookie.
The cookies cannot be tracked via the websites of AdWords customers.
The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking.
Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag.
However, they do not receive any information that can be used to personally identify users.
If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings.
You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” takes place on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

You can find more information about Google Ads and Google Conversion Tracking in Google’s privacy policy: https://www.google.de/policies/privacy/.

Our social media presence

Data processing by social networks
We maintain publicly accessible profiles in social networks. The individual social networks we use are listed below.

Social networks such as Facebook, Twitter etc. can generally analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or were logged in.

Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Legal basis
Our social media presences are intended to ensure the broadest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR).

Controller and assertion of rights
If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can exercise your rights (information, rectification, erasure, restriction of processing, data portability and complaint) both vis-à-vis the data controller and the data processor. us as well as towards the operator of the respective social media portal (e.g. Facebook).

Please note that, despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options depend largely on the company policy of the respective provider.

Storage period
The data collected directly by us via the social media presence will be deleted from our systems as soon as you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions – in particular retention periods – remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

Social networks in detail
Facebook
We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. According to Facebook, the data collected is also transferred to the USA and other third countries.

We have concluded an agreement with Facebook on joint processing (Controller Addendum). This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook page. You can view this agreement at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum.

You can adjust your advertising settings yourself in your user account. Click on the following link and log in:
https://www.facebook.com/settings?tab=ads.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

Details can be found in Facebook’s privacy policy: https://www.facebook.com/about/privacy/.

5. e-mail marketing

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.
No further data is collected, or only on a voluntary basis.
We use this data exclusively for sending the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR).
You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter.
The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter.
Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this.

Mailchimp

This website uses the services of Mailchimp to send newsletters.
The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

Mailchimp is a service that can be used to organize and analyze the sending of newsletters, among other things.
If you enter data for the purpose of subscribing to the newsletter (e.g. email address), this data is stored on Mailchimp’s servers in the USA.

Mailchimp is certified in accordance with the “EU-US Privacy Shield”.
The “Privacy Shield” is an agreement between the European Union (EU) and the USA that is intended to ensure compliance with European data protection standards in the USA.

Mailchimp allows us to analyze our newsletter campaigns.
When you open an email sent with Mailchimp, a file contained in the email (known as a web beacon) connects to Mailchimp’s servers in the USA.
This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked on.
Technical information is also collected (e.g. time of access, IP address, browser type and operating system).
This information cannot be assigned to the respective newsletter recipient.
It is used exclusively for the statistical analysis of newsletter campaigns.
The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

If you do not wish to be analyzed by Mailchimp, you must unsubscribe from the newsletter.
We provide a link for this purpose in every newsletter message.
You can also unsubscribe from the newsletter directly on the website.

The data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR).
You can revoke this consent at any time by unsubscribing from the newsletter.
The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted from both our servers and the Mailchimp servers after you unsubscribe from the newsletter.
Data stored by us for other purposes (e.g. email addresses for the member area) remain unaffected by this.

For more information, please refer to Mailchimp’s privacy policy at: https://mailchimp.com/legal/terms/.

Conclusion of a data processing agreement

We have concluded a so-called “Data Processing Agreement” with Mailchimp, in which we oblige Mailchimp to protect our customers’ data and not to pass it on to third parties.
This agreement can be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.

6. plugins, performance and tools

This website uses various services to guarantee the best possible user experience.
For this purpose, we load fonts, maps, icons and images from third parties.

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address.
This information is usually transmitted to a Google server in the USA and stored there.
The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website.
This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR represent.

You can find more information on the handling of user data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

7. processing of data of our customers, contractors and employees

By entering into a contractual relationship, you agree that your personal data, namely name/company, profession, date of birth, company register number, powers of representation, contact person, business address and other addresses of the customer, telephone number, fax number, e-mail address, bank details, credit card details, VAT number) may be collected, stored and processed automatically for the purpose of contract fulfillment and ongoing support as well as for our own advertising purposes, for example for sending offers, advertising brochures and newsletters (in paper and electronic form).

As described under point 2, you have the rights to information, rectification, erasure, restriction, data portability and objection.

If a business relationship is established, we will also transmit your data to the following service providers:

Microsoft Corporation: All communication and storage of data takes place with the help of services provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
Data is stored exclusively on servers within the EU.
We have concluded a corresponding contract with the provider for commissioned data processing.
You can find Microsoft’s privacy policy at https://privacy.microsoft.com/en-us/privacystatement.

Order-dependent subcontractors: Depending on the type of order, additional subcontractors may be called in to fulfill the contract.
In such a case, you will be informed of this separately.

8. opt-out from marketing services

We do not currently use any of these services on our site, but if we ever do, you can stop us (and all other website operators) from doing so with the following links:
– Google: https://adssettings.google.com](https://adssettings.google.com/
– Facebook: https://www.facebook.com/help/568137493302217
– LinkedIn: https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences
– Hotjar: https://www.hotjar.com/legal/compliance/opt-out

If you have any questions about data protection or other topics, please visit our homepage or send us an e-mail to invest@rotklee.io

Date of modification of this privacy policy: April 27, 2020

You can reach us using the following contact details:

Website operator:
LIMA Apartments Service GmbH
Brucker Bundesstraße 49
A-5700 Zell am See

Company register number: 614328z
Company register court: Salzburg Regional Court
GISA number: 506 / 36515080
GLN: 9110034162733
UID no.: ATU79936624

Trade supervisory authority: Bezirkshauptmannschaft Zell am See
Trade name: Hospitality industry in the business type hotel
Line of business: tourist rental of real estate
Memberships: Member of the WKO

Phone: +43 664 3071326
E-mail: booking@lakeside-luxury.at

Applicable legislation: www.ris.bka.gv.at

Source: Lawyer Inheritance Law

Picture credits: Zell am See-Kaprun Tourismus GmbH , Strele Ferdinand, Niki Faistaier, Wolf Hofer, Piixapay